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Friday, April 15, 2011

Holds Problems - affecting anyone else?

We had been unable to place any holds here at Boxford for anyone or anything. Happily, Jason has been able to fix most of them but it appears there is still one glitch. Anyone else seeing this?

Basic Problem:

I am unable to allow an item for library A patron to be picked up at library A if the item belongs to us. Library A is not Boxford.

Here is how I tested this:

The following use an item that belongs to Boxford and a hold is successfully placed
(32115000880425 - Learning to Ride Horses and Ponies):

Box patron, pu at Lowell
Box patron, pu at Boxford
Lowell patron, pu Boxford

The following also use the item belonging only to Boxford but we were unable to place the hold

We also repeated the process with (31481001117766 - Chansons) and still couldn't place hold.
Box patron, pu Boxford
Dracut patron, pu Dracut

If I were to spend more time doing permutations I might deduce if I am not filling in a field or if it is a bug. Have any of you encountered something like this?



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